DEBTORS CLERK

DEBTORS CLERK

JOB TITLE: Debtors clerk

WORKPLACE: Mogalakwena Private Hospital (Mokopane)

POSITION TYPE: Permanent.

Purpose:

To manage and control outstanding patient and medical aid accounts by ensuring accurate billing, timely submissions to funders, and effective follow-up on outstanding claims to optimize hospital cash flow.

Key Responsibility Indicators:

  • Submit accurate claims to medical aids and other funders, ensuring correct ICD-10 and tariff coding.  
  • Review, reconcile and allocate payments, resolving claim rejections and discrepancies timeously.
  • Follow up on outstanding, unpaid, or partially paid accounts and manage debtor age analysis.
  • Follow up on outstanding, unpaid, or partially paid accounts and manage debtor age analysis
  • Liaise with patients, medical aids, and internal departments to resolve billing queries and discrepancies.
  • Negotiate payment arrangements and escalate long outstanding accounts where necessary.
  • Ensure compliance with medical aid regulations, hospital policies, and confidentiality standards.
  • Maintain accurate financial records and assist with month-end reconciliation and reporting.

Qualification:

  • Matric Certificate.
  • Diploma or Certificate in Finance, Accounting, or related field.

Experience:

  • Minimum 3 years experience as a Debtors clerk within a medical setting.

Skills and Attributes:

  • Strong numerical and reconciliation skills.
  • Attention to detail and accuracy.
  • Strong follow-up and collection skills.
  • Good communication and negotiation skills.
  • Ability to work under pressure and meet deadlines.

All interested applicants are requested to forward the complete CV, references and copies of qualifications to the Recruitment Department at recruit1@mphospital.co.za.